CUSTOMER
EXPERIENCE
Know and understand the customer and design their experience at each stage of the product journey
Customer Experience
Customer Journey is a key piece in the design of the experience
It is an emotional journey that the client experiences through each of the funnel stages: Awareness, consideration, conversion, loyalty and advocacy.
Do you want to learn how to build a customer journey and design a memorable experience for the customers?
Our Recent
Digital Marketing
Communicate the value proposition to the right customers, at the right time and through the right channels
- Social Media
- Email Campaigns
- Google Ads
Every Space Count
MY VALUES
What I Believe
Collaborative Work
Join efforts to reach a common goal according to the need of the customers
Innovation
Impact clients by developing new ideas that add value to my customers
Empathy
Listen and understand the client´s business and work to generate value and sustainability for their business
TESTIMONIALS
SOME SOCIAL PROOF
What people say about me
"Monica is an admirable professional. She has a great vision. She is very focused, structured and strategic. She is a great leader. I always felt supported and autonomous in the projects we carried out. I deeply admire you as a professional and person because you can transform any situation into an opportunity, and you have the conviction and skills to achieve all the proposed goals. I was fortunate to have a leader like you. Thank you so much, I learned, and I learned a lot from you."
Jessica Silva
"Monica is committed to results, has excellent skills for developing new products and offers, passionate about what she does, and is always getting her team to follow her on the path to achieving goals. I recommend Monica for her leadership, dedication and passion that she prints in everything she does."
Juan Camilo Vargas
" Monica is an excellent professional, with an excellent disposition, focused on execution with great organizational and management skills (even complex projects) and the strategic capacity and comprehensive understanding of the business to direct efforts and initiatives. As a leader, she is a person who empowers you and teaches you, which was ideal for my development to have been part of her team and surely for many other people she has been to!."
Sebastian Duque